Helping our customers gamble responsibly
We want to make sure that everyone can gamble responsibly, ensuring that gambling is only ever a form of entertainment for our customers. We offer a range of useful tools to enable our customers to manage the time and money that they spend gambling.
You can find out more by visiting our Safer Gambling websiteSafer Gambling website.
Our useful account tools
Customers can take a break from gambling.
Limits on the amount customers can deposit in hours and days.
Notifications to help customers manage their time.
Helping customers stay in control of their gambling.
24-hour customer support
We have Customer Service Advisors who are trained in recognising potential problems and are on-hand to discuss any questions customers may have. We are always available to deal with Responsible Gambling issues, working with our customers to provide the best possible advice, including providing external support organisation information and contact details.
We want to ensure people are enjoying our products and services responsibly, by understanding how to safely manage their gambling activity.