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We are the world’s favourite online gambling brand, due to the dedication and hard work of the thousands of employees who have joined us over the years, many of whom have grown their careers alongside us and remain with us now. This has created a strong foundation of loyal employees who make us the brand we are today.
We are only as good as the people that we employ so we are constantly ensuring that we provide an environment where our employees can thrive and enjoy their working life. We operate 24/7 and as we are constantly evolving, our working life can be different each day.
What do our staff enjoy most about working for us?
My day to day role involves supervising and supporting staff in the Customer Services department which includes; coaching, training and developing Team Leaders and Advisors, managing shifts and allocation of Advisors to different contact methods and ...
Find related vacanciesMy day to day role involves supervising and supporting staff in the Customer Services department which includes; coaching, training and developing Team Leaders and Advisors, managing shifts and allocation of Advisors to different contact methods and being a first point of contact for any questions about Responsible Gambling.
I think one of the most surprising things about the role is the sheer range of what’s involved. Each day can be different from the last, which keeps it fresh and exciting.
You could be talking about the settlement of a Soccer bet with a customer from the UK one moment then exploring a completely new topic with a customer from a different country the next.
The Company puts a great deal of time and effort into the development of staff. I can honestly say I’ve learned such a great deal while working here. That much is evident in the fact that I’ve been able to secure a Supervisor position, which is a huge personal accomplishment.
My favourite thing about the job is working with such a diverse group of talented individuals. I love seeing them grow in their careers and being able to help them achieve their goals. I also enjoy the constant changes and challenges, which allow ...
My favourite thing about the job is working with such a diverse group of talented individuals. I love seeing them grow in their careers and being able to help them achieve their goals. I also enjoy the constant changes and challenges, which allow you to develop new skills and means it’s never dull.
Joanna, Head of Software Testing
Over the years we have opened multiple offices on a global scale. In the year 2000, we started with just 12 employees in Stoke-on-Trent. Since then we have opened offices across Europe and expanded to the other side of the world.
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