Bulgarian Language Customer Service Advisors
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Overview
Operations
Full Time
Closes 18.12.19
Stoke-on-Trent
Full Time
Closes 18.12.19
Who we are looking for
A Bulgarian Language Customer Service Advisor to join the European Customer Service team to support the Company’s operation at our offices based in Stoke-on-Trent.

We are keen to welcome candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression.

For non UK residents, we will support you throughout the initial relocation process. We will provide you with fully furnished accommodation and in addition to this; you will receive 2 return flights to your current country of residence. Many more benefits are available for successful applicants.

Candidates must be prepared to work any 5 days from 7 including weekends.
Preferred skills and experience
Fluent/Native verbal and written communication skills in Bulgarian.
Excellent verbal and written communication skills in English.
Passion for delivering outstanding Customer Service.
Ability to problem solve and find a resolution.
Competent literacy and numeracy skills.
Experience in a customer facing role.
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Main Responsibilities
Assisting our global customer base via Live Chat, telephone and email.
Supporting customers with a wide variety of account queries including payment, login, verification and bet queries.
Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Stoke-on-Trent
We were founded here in 2000 out of a portacabin, and now have bespoke global corporate headquarters in the city.
Our location
  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of nearby attractions.
What we get up to
As well as being our corporate headquarters, our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Media and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.
Some location benefits
On-Site Restaurant
Tea and Coffee Service
Great Commuter Links
Company Leisure Facility
Show More Information Close View Stoke Vacancies
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Alternatively, you can email your application to europeanjobsmailbox@bet365.com.

Postal applications for UK based roles only should be addressed to:

Human Resources Department,
Hillside (Shared Services 2018) Limited,
bet365 House
Media Way
Stoke-on-Trent
England
ST1 5SZ

For postal applications for roles based outside the UK please call +44 1782 684938 for the relevant contact details.

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