German Language Customer Account Advisor

Position Ref: GERCAA0817BW

Staffordshire

Salary

Competitive

Closing date

September 20, 2017

Description

bet365, one of the world’s leading online gambling companies, is seeking a German Language Customer Account Advisor to support its expanding international customer base. The position is available at our offices based in Staffordshire, England. Together with an attractive salary, we will provide accommodation and 2 return flights to Germany for non-UK residents for each year you are with the Company.

The role of German Language Customer Account Advisor entails dealing with German speaking customers over different communication channels such as Telephone, Live Chat and Email. In addition, you will be required to complete internal tasks that will assist us in providing the highest standard of customer service.

Requirements

The ideal candidate will be fluent in German with an excellent standard of English. In addition, interpersonal skills and a customer focused approach are prerequisites. Candidates should be prepared for weekend work to cover the busy sporting calendar with any 5 days from 7 worked. Although a keen interest in sport would be a benefit, all relevant training will be provided.

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