Infrastructure Engineer
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Full Time
Closes 12.08.20
Full Time
Closes 12.08.20
Who we are looking for
An Infrastructure Engineer who will work within a key technical function completing operating system and firmware/driver patching and providing hardware break fix support.

The Infrastructure Engineering maintenance team are responsible for the ongoing maintenance, compliance and break fix support for all server assets across our global server estate. The role encompasses a number of different elements ensuring that you will gain a broad knowledge of the server hardware and operating systems that underpin the business.

The day to day work is interesting, challenging and fast paced amidst a hardworking and delivery focused company ethos. We hire people with a broad set of technical skills who are ready to tackle some of technology’s greatest challenges.
Preferred skills and experience
Working knowledge of Linux, Windows and hypervisor operating systems.
Ability to troubleshoot complex hardware problems to identify root cause.
Experience of HPe/Dell/Supermicro management toolsets.
Scripting skills in preferably one or more of the following - bash, Python, Golang, PowerShell.
Effective time management, organisation and prioritising of work to meet deadlines.
Active communicator on technical issues and solutions both within and outside of the team.
Ability to manage workloads as work demands change.
Ability to communicate issues in a clear and concise manner.
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Main Responsibilities
Deploying operating system security patches.
Providing hardware break fix support to the global server estate.
Distributing firmware and driver deployment to all servers globally.
Distributing of software packages.
Assisting with troubleshooting complex hardware problems to identify root cause.
Liaising with 3rd party hardware vendors.
Reporting and patch level analysis.
Identifying areas of improvement and actively working to resolve them.
Creating and maintaining documentation of new and existing processes and procedures.
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Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Life Event Gifts
Your big occasions deserve to be celebrated.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Long Service Awards
A thank you for your dedication and loyalty.
We were founded here in 2000 out of a portacabin, and now have bespoke global corporate headquarters in the city.
Our location
  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of nearby attractions.
What we get up to
As well as being our corporate headquarters, our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Media and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.
Some location benefits
On-Site Restaurant
Tea and Coffee Service
Great Commuter Links
Company Leisure Facility
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Postal applications for UK based roles only should be addressed to:

Human Resources Department,
Hillside (Shared Services 2018) Limited,
bet365 House
Media Way

For postal applications for roles based outside the UK please call +44 1782 684938 for the relevant contact details.

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