Deploying operating system security patches.
Providing hardware break fix support to the global server estate.
Distributing firmware and driver deployment to all servers globally.
Distributing of software packages.
Assisting with troubleshooting complex hardware problems to identify root cause.
Liaising with 3rd party hardware vendors.
Reporting and patch level analysis.
Identifying areas of improvement and actively working to resolve them.
Creating and maintaining documentation of new and existing processes and procedures.