Infrastructure Engineer, Wintel
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Overview
Technology
Full Time
Closes 10/03/21
Stoke-on-Trent
Full Time
Closes 10/03/21
Who we are looking for
An experienced Infrastructure Engineer who will join the operations function to support, manage and maintain enterprise scale Wintel services.

Systems Operations are responsible for ensuring availability and continuity of mission critical platforms that underpin our highly demanding bet365 products and services.

To support direction and growth, the team requires a breadth and depth of skills and experience, starting at entry level through to seasoned subject matter specialists.

As an experienced engineer, consideration will be based on both your technical ability and soft skills. You will be primarily focused, but not limited to, the Wintel technology domain.

Cross skilling in Virtualisation, Linux and Storage technologies is encouraged and your progression will be supported with development plans, training, and mentoring from Technical Leads.
Preferred skills and experience
Tenacious and passionate Engineer who takes ownership.
Effective time management, organisation and work prioritization to meet deadlines while maintaining excellent attention to detail.
Logical approach to solving problems under pressure and an active communicator on technical issues.
Proven experience in Microsoft technologies such as Active Directory, DNS, PKI, IIS and Clustering.
Strong understanding of VMware.
Familiarity with Linux and Storage.
Scripting skills in PowerShell and/or Ansible.
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Main Responsibilities
Providing a quality and personable support experience to the business.
Understanding Incident, Request, Change, Problem and Knowledge management (ITIL).
Recognising areas for continuous improvement through improved system monitoring and visibility, while automating the simple and simplifying the difficult.
Collaborating with other technology specialists within the teams to challenge what we do, identify how to maximise our current technology investment, and recognise how we can benefit from emerging technologies.
Using system data and tools to gain deep insight into the platforms for in-depth investigations and proactive problem analysis.
Taking part in infrastructure managed works including testing, validation, refresh and migration activity.
Performing system maintenance, upgrades and IT service continuity testing.
Covering potential on-call, weekend and out of hours support, on a rota basis.
Collecting and visualising metric and log data using tools such as Splunk, Elastic or Prometheus.
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Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Life Events and Long Service
To celebrate your big occasions, dedication and hard work.
Stoke-on-Trent
We were founded here in 2000 out of a portacabin, and now have bespoke global corporate headquarters in the city.
Our location
  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of nearby attractions.
What we get up to
As well as being our corporate headquarters, our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Media and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.
Some location benefits
On-Site Restaurant
Tea and Coffee Service
Great Commuter Links
Company Leisure Facility
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Still not found what you're looking for?
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Alternatively, you can email your application to technologyjobsmailbox@bet365.com or post it to:

Human Resources Department,
Hillside (Shared Services) Limited,
bet365 House,
Media Way, Stoke-on-Trent,
England,
ST1 5SZ.

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