Infrastructure Delivery Manager
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Full Time
Closes 30/09/20
Full Time
Closes 30/09/20
Who we are looking for
Working collaboratively across Platform Delivery you will oversee the preparation of artefacts such as technical and non-technical specifications, commercial appraisals, test plans and technical presentations. You will be required to prepare and execute plans to achieve desired objectives and outcomes.

Reporting to the Head of Infrastructure Delivery you will assist with building and driving the infrastructure lifecycle and the improvement and change agenda through a delivery framework.
Preferred skills and experience
Strong understanding of modern datacentre technologies, enterprise infrastructure platforms and services.
Ability to grasp new concepts quickly and appreciate their value and implications on delivery.
Proven record of accomplishment in delivering enterprise technology and services.
Excellent planning and organisation techniques which, combined with interpersonal and facilitation skills, demonstrates confident, effective and clear communication at all levels.
Demonstrable proficiency in managing an effective programme delivery methodology and tools enabling engineers to log, track and collaborate on work packages.
Proficient in the use of software, tools and techniques to collate, generate and present key information reporting.
Ability to identify key productivity measurements and articulate areas requiring service improvement roadmaps.
Experience of risk and issue management, adding value and alternative views to problem solving across disparate groups.
Experience of line management, performance management, mentoring and coaching of staff.
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Main Responsibilities
Contributing to technology roadmaps and delivery strategy for the provision of infrastructure platforms and colocation services.
Using an effective standard delivery methodology, processes and tools used in the end to end delivery and transformation of enterprise technology and services.
Reviewing processes and methods to identify and remediate inefficiencies as part of continual service improvements ensuring Infrastructure Delivery remain effective at providing quality solutions and transformation packages.
Responding to delivery challenges, understanding trade-offs and making impacts visible ensuring stakeholders are updated with the right information to drive the correct decisions.
Establishing and managing effective data collection and reporting tools, techniques and standards used to provide accurate and meaningful MI data to influence and assist in decision making at all levels.
Managing briefing sessions including MI data and reports to provide visibility on performance, resourcing and critical path interdependencies within the roadmap.
Overseeing the preparation of artefacts such as specifications, commercial appraisals, resource and delivery plans.
Supporting the Team Leaders by building report structures and rationalising key metrics to measure team performance as well as using information gathered to target areas that need improvement.
Supporting the teams in overcoming delivery challenges, navigating delays and resource constraints and assisting with forward planning early in the delivery lifecycle to allow teams to forecast and plan for upcoming work.
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Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Life Event Gifts
Your big occasions deserve to be celebrated.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Long Service Awards
A thank you for your dedication and loyalty.
We were founded here in 2000 out of a portacabin, and now have bespoke global corporate headquarters in the city.
Our location
  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of nearby attractions.
What we get up to
As well as being our corporate headquarters, our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Media and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.
Some location benefits
On-Site Restaurant
Tea and Coffee Service
Great Commuter Links
Company Leisure Facility
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Postal applications for UK based roles only should be addressed to:

Human Resources Department,
Hillside (Shared Services 2018) Limited,
bet365 House
Media Way

For postal applications for roles based outside the UK please call +44 1782 684938 for the relevant contact details.

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