Writing technical and non-technical documents to a high standard.
Gaining a detailed understanding of the current product suite in order to provide valuable insight and guidance to the team, and to the wider business.
Producing and maintaining post-release documentation and change capture.
Integrating into the development function in order to provide a link between the wider business and their requirements and the technical information required by the team.
Ensuring that requirements from the business are accurate and complete while understanding the feasibility of the software and products to communicate accurately with all parties.