A Customer Service Advisor with the desire to help, support and provide resolutions to our customers; making well-informed decisions and working in a fast paced customer focused team.
Our dynamic contact center presents you with betting, payment, verification, login and general account inquires. With our customers contacting via telephone, Live Chat and email, you will play a fundamental part in their experience.
Sport and betting knowledge is not essential as our comprehensive training plan assists with your development, ensuring you reach your full potential to succeed in your bet365 career. There is an abundance of support to develop you as an Advisor, as we truly believe that staff development is key to your success whilst delivering excellent customer service.
Due to the busy sporting calendar all year round, this position is offered on a full time basis requiring a flexible approach to working hours between 07:00 and 23:00, working any five out of seven days per week, including evenings and federal holidays. In return, we offer a competitive salary, career progression, a generous bonus scheme and a wide range of other benefits.