Taking ownership of tasks or projects from conception through to production ensuring quality standards are achieved and key stakeholders are kept up to date with progress.
Developing and delivering highly efficient, robust, quality code and improvements to current systems and reporting tools.
Working on DWP/Service Broker workflow for end user consumption and automation of requests. Ranging from simple ticket logging requests, to full end to end orchestration of highly complex requests and processes.
Understanding of or willingness to learn Remedy ITSM's underlying database structure, including data model, code customisation and integration interfaces.
Working alongside internal departments to design, develop, test and release quality deliverables.
Communicating effectively within the Application Systems team and where required with other users inside and outside of the Company.
Making recommendations for future improvements or developments.