Planning, organising and reporting on testing phase of projects and support packages and effectively communicating and escalating where appropriate.
Reviewing and analysing requirement documents ensuring business and technical requirements are fully understood to a detailed level.
Taking ownership of work estimation, ensuring accurate portrayals of effort can be obtained and subsequently delivered on.
Applying active governance around quality, rules, standards and processes within the team.
Ensuring regulatory and PCI standards are adhered to across the testing phase.
Understanding the efforts on both resource and time and assess impacts and risks in delivery of the work stacks within the team.
Actively communicating both within and outside the team, attending and contributing to various interdepartmental meetings.
Facilitating successful relationships within the development teams and at times the operational functions.
Mentoring and coaching other team members to assist with their development, assisting in appraisal reviews and administration responsibilities of the team.
Being open and available for team members to assist in issues they may have.