Junior Cloud Messaging Engineer
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Full Time
Closes 16/06/21
Full Time
Closes 16/06/21
Who we are looking for
A Junior Cloud Messaging Engineer to actively manage the teams BAU work stack while supporting and developing collaboration, messaging and cloud based solutions in support of bet365 users.

You will contribute to the engineering and architecture disciplines by utilising your knowledge to plan and build new environments making them operational.

You will work with other teams to proactively monitor system performance, addressing any issues before they become problems and resolving issues when they occur. The role will ensure service availability is maintained and improved leading to an enhanced user experience.

You will contribute to planning discussions on IT investments, ensuring solutions and systems are delivered in line with Information Security and Governance requirements.

This role is eligible for inclusion in the Company’s hybrid working from home policy.
Preferred skills and experience
Experience in supporting and operating enterprise level products such as Microsoft Exchange, Skype for Business, Anti-Virus products and web conferencing solutions.
Practical knowledge with email and web security appliances such as Cisco ESA and Proofpoint Email Security.
Experience with cloud technologies including Azure, Teams, O365, AWS and other Cloud technologies.
Working knowledge of Mobile Device Management (MDM).
Stakeholder management and ability to collaborate with people from different disciplines.
Self-motivation with ability to use initiative and prioritise proactively.
Outcome focused, delivering at pace and successfully to hit deadlines.
Excellent time management, planning and resource planning skills.
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Main Responsibilities
Providing 3rd line support and developing existing Technology solutions, including resolution of incidents and requests.
Contributing to a technology roadmap and strategy for improvement of services, including the adoption of Cloud Technology solutions. Ensuring best use of technology to improve the user experience.
Working closely with key stakeholders to help define and deliver customer satisfaction.
Keeping up to date with technology, vendors and solutions assisting with developing and identifying improvement opportunities.
Producing and managing continuous service improvement plans, based on the use of data, management information and service targets defined and developed.
Building strong relationships across a broad set of technology teams.
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Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Life Events and Long Service
To celebrate your big occasions, dedication and hard work.
Hillside (Technology) Ltd opened our North West office in 2016 in the heart of Manchester’s buzzing city centre. In recent years the city has become a hub of technology and creative industries.
Our location
  • Often described as the UK’s second city, living costs in Manchester are around 30% cheaper than London.
  • Our office has plenty of public transport nearby, including trains operating around the country and the Metrolink.
  • Manchester is passionate about sport and has two Premier League football teams.
  • Full of fantastic restaurants and shops, from Spinningfields to the Northern Quarter, there is lots to see and do.
What we get up to
Our Manchester office is home to part of Hillside (Technology) Ltd's Software Development family as well as additional technology units. We work closely with our other Technology sites in Stoke-on-Trent and Bulgaria to deliver our first class product.
Some location benefits
Nearby Restaurants and Shops
Tea and Coffee Service
Great Commuter Links
City Centre Location
Show More Information Close View Manchester Vacancies
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Alternatively, you can email your application to technologyjobsmailbox@bet365.com or post it to:

Human Resources Department,
Hillside (Shared Services) Limited,
bet365 House,
Media Way, Stoke-on-Trent,
ST1 5SZ.

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