Infrastructure Engineer, Systems Operations
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Full Time
Closes 29/09/21
Full Time
Closes 29/09/21
Who we are looking for
An experienced Infrastructure Engineer who will join the Operations function which supports, manages and maintains enterprise scale compute and storage platforms.

Systems Operations are responsible for ensuring availability and continuity of mission critical platforms that underpin our highly demanding bet365 products and services.

To support direction and growth, the team requires a breadth and depth of skills and experience, starting at entry level through to seasoned subject matter specialists.

As an experienced engineer, consideration will be based on both your technical ability and soft skills. You will be primarily focused – but not limited to - the Storage and Backup technology domain.

Cross skilling in virtualisation and server technologies is encouraged and your progression will be supported with development plans, training and mentoring from Technical Leads.
Preferred skills and experience
Effective time management, organisation and work prioritisation to meet deadlines with ability to maintain excellent attention to detail.
Logical approach to solving problems under pressure and an active communicator on technical issues.
Experience in highly available enterprise Block, File and Object storage services.
Experience of SAN design, configuration and management (Brocade).
Strong understanding of backup solutions and technologies.
Familiarity with Windows, Linux, VMware.
Scripting skills in bash/PowerShell/python.
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Main Responsibilities
Providing a quality and personable support experience to the business.
Understanding Incident, Request, Change, Problem and Knowledge management (ITIL).
Recognising areas for continuous improvement through improved system monitoring and visibility, while automating the simple and simplifying the difficult.
Collaborating with other technology specialists within the teams to challenge what we do, identify how to maximise our current technology investment, and recognise how we can benefit from emerging technologies.
Working with system data and tools to gain deeper insight into the platforms for in-depth investigations and pro-active problem analysis.
Carrying out capacity planning and MI reporting.
Taking part in Infrastructure managed works including testing, validation, refresh and migration activity.
Performing system maintenance, upgrades and IT service continuity testing.
Covering potential on-call, weekend and out of hours shifts, on a rota basis.
Collecting and visualising metric and log data using tools such as Splunk, Elastic or Prometheus.
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Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Life Events and Long Service
To celebrate your big occasions, dedication and hard work.
Hillside (Technology) Ltd opened our North West office in 2016 in the heart of Manchester’s buzzing city centre. In recent years the city has become a hub of technology and creative industries.
Our location
  • Often described as the UK’s second city, living costs in Manchester are around 30% cheaper than London.
  • Our office has plenty of public transport nearby, including trains operating around the country and the Metrolink.
  • Manchester is passionate about sport and has two Premier League football teams.
  • Full of fantastic restaurants and shops, from Spinningfields to the Northern Quarter, there is lots to see and do.
What we get up to
Our Manchester office is home to part of Hillside (Technology) Ltd's Software Development family as well as additional technology units. We work closely with our other Technology sites in Stoke-on-Trent and Bulgaria to deliver our first class product.
Some location benefits
Nearby Restaurants and Shops
Tea and Coffee Service
Great Commuter Links
City Centre Location
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