Change and Configuration Engineer
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Overview
Technology
Full Time
Closes 10/02/21
Manchester
Full Time
Closes 10/02/21
Who we are looking for
A Change and Configuration Engineer to play a key role in ensuring change management processes are followed across the business.

The Change and Configuration Management function is responsible for ensuring all risks and regulatory impacts have been assessed at the right level for all changes being applied to the live environment.

As an Engineer your primary focus is to ensure changes are recorded in line with our policies and procedures. You will have the opportunity to be involved in exciting technology and business focussed projects as we continue to evolve.

The day to day work is interesting, challenging and fast paced amidst a hardworking and delivery focused company ethos.

A background in Change and Configuration Management would be advantageous but not essential. We are looking for a confident analytical person who has a keen eye for detail and wants to work in a fast paced environment. A good understanding of the Microsoft tools (including Word, Excel, Outlook) is required.
Preferred skills and experience
Excellent communication skills and personable.
Attention to detail.
Excellent documentation skills.
Ability to work to deadlines.
Excellent organisational skills and Process oriented.
Pragmatic approach to the administration of governance.
Formal technical training/background is desirable.
Appreciation of software development principles is desirable.
Remedy and ITIL background, desirable but not essential.
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Main Responsibilities
Ensuring that regulatory compliance is a key consideration in any changes planned and released to the live environment.
Creating and maintaining relevant accurate documentation.
Engaging necessary stakeholders prior to approving change requests to progress into the live environment, so that all relevant risks are assessed at the appropriate level, where applicable.
Engaging necessary stakeholders to ensure processes are understood and are working as effectively as they can be for the implementation teams.
Ensuring traceability of changes against each and every configuration item is achieved.
Processing change requests in a timely manner according to the change policy whilst ensuring they are recorded and stored accurately.
Highlighting changes which do not conform to standards.
Contributing to the production of the Forward Schedule of Change for review.
Helping to resolve queries to ensure that all appropriate changes take place.
Acting as first point of contact for business and regulatory change queries.
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Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Life Events and Long Service
To celebrate your big occasions, dedication and hard work.
Manchester
Hillside (Technology) Ltd opened our North West office in 2016 in the heart of Manchester’s buzzing city centre. In recent years the city has become a hub of technology and creative industries.
Our location
  • Often described as the UK’s second city, living costs in Manchester are around 30% cheaper than London.
  • Our office has plenty of public transport nearby, including trains operating around the country and the Metrolink.
  • Manchester is passionate about sport and has two Premier League football teams.
  • Full of fantastic restaurants and shops, from Spinningfields to the Northern Quarter, there is lots to see and do.
What we get up to
Our Manchester office is home to part of Hillside (Technology) Ltd's Software Development family as well as additional technology units. We work closely with our other Technology sites in Stoke-on-Trent and Bulgaria to deliver our first class product.
Some location benefits
Nearby Restaurants and Shops
Tea and Coffee Service
Great Commuter Links
City Centre Location
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Postal applications for UK based roles only should be addressed to:

Human Resources Department,
Hillside (Shared Services 2018) Limited,
bet365 House
Media Way
Stoke-on-Trent
England
ST1 5SZ

For postal applications for roles based outside the UK please call +44 1782 684938 for the relevant contact details.

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