Change and Configuration Deputy Manager
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Full Time
Closes 10.06.20
Full Time
Closes 10.06.20
Who we are looking for
A Change and Configuration Deputy Manager who will help to oversee Change and Configuration Management and the related policies and processes within the organisation.

The Change and Configuration Management function is responsible for ensuring all risks and regulatory impact have been assessed at the right level before approving a change to the live environment. The team are responsible for ensuring all changes are governed and processed through them.

As the Deputy Manager you will oversee IT Change and Configuration management, assist in the governance of the change management process across IT and assist in the management of the function.
Preferred skills and experience
Excellent communication skills and personable.
IT Management experience.
People management.
High attention to detail.
Excellent documentation skills.
Ability to work to deadlines.
Excellent organisational skills.
Process oriented.
Pragmatic approach to the administration of governance.
Displays a committed and flexible attitude towards work.
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Main Responsibilities
Managing the escalation of issues.
Supporting the organisation of a configuration management database.
Assisting in the effective capture/maintenance of configuration items and their attributes.
Ensuring that traceability of change against all configuration items is achieved.
Ensuring that regulatory compliance is a key consideration in any changes planned.
Taking responsibility for the creation and maintenance of relevant accurate documentation.
Assisting in ensuring that any supplier changes that impact bet365 services are governed by bet365 Change Management processes.
Supporting the Change and Configuration Manager in the production and delivery of the Forward Schedule of Change.
Engaging necessary stakeholders prior to approving changes to progress into the live environment so that all relevant risks are assessed at the appropriate level, by the most appropriate agent.
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Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Life Event Gifts
Your big occasions deserve to be celebrated.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Long Service Awards
A thank you for your dedication and loyalty.
Hillside (Technology) Ltd opened our North West office in 2016 in the heart of Manchester’s buzzing city centre. In recent years the city has become a hub of technology and creative industries.
Our location
  • Often described as the UK’s second city, living costs in Manchester are around 30% cheaper than London.
  • Our office has plenty of public transport nearby, including trains operating around the country and the Metrolink.
  • Manchester is passionate about sport and has two Premier League football teams.
  • Full of fantastic restaurants and shops, from Spinningfields to the Northern Quarter, there is lots to see and do.
What we get up to
Our Manchester office is home to part of Hillside (Technology) Ltd's Software Development family as well as additional technology units. We work closely with our other Technology sites in Stoke-on-Trent and Bulgaria to deliver our first class product.
Some location benefits
Nearby Restaurants and Shops
Tea and Coffee Service
Great Commuter Links
City Centre Location
Show More Information Close View Manchester Vacancies
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Postal applications for UK based roles only should be addressed to:

Human Resources Department,
Hillside (Shared Services 2018) Limited,
bet365 House
Media Way

For postal applications for roles based outside the UK please call +44 1782 684938 for the relevant contact details.

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