Infrastructure Engineer, Wintel
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Full Time
Closes 16/11/22
Full Time
Closes 16/11/22
Who we are looking for
An experienced Infrastructure Engineer, to provide specialist support, development, and lifecycle management for platforms and services hosted on Windows technologies.

We are looking for experienced Engineers to join the operations function which supports, manages and maintains enterprise scale compute and storage platforms.

Systems Operations are responsible for ensuring availability and continuity of the mission critical platforms that underpin our highly demanding products and services. As a Windows focused engineer, you will provide specialist skills for both operational and project activity.

The ideal candidate will be primarily focussed in the Wintel technology domain. Cross skilling in Virtualisation, Linux and Storage technologies is encouraged; your progression will be supported with development plans, training, and mentoring from Technical Leads.

This role is eligible for inclusion in the Company’s hybrid working from home policy.
Preferred skills and experience
Effective time management, organisation and work prioritisation to meet deadlines while maintaining excellent attention to detail.
Logical approach to solving problems under pressure and an active communicator on technical issues.
Good knowledge in Windows operating system stacks and services.
Proven experience in Microsoft technologies such as Active Directory, DNS, PKI, IIS and Clustering.
High level of competency in Linux, PowerShell and Ansible.
Solid understanding of Version Control (Git) and CI/CD principles.
Strong understanding of networking, storage and virtualisation technologies.
Experience in collecting and visualising metric whilst being able to log data using tools such as Splunk and Elastic.
Degree level qualifications in a Technology related subject or relevant professional experience.
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Main Responsibilities
Taking ownership and collaborating with other technology specialists within the department.
Recognising areas for continuous improvement and opportunities for automation.
Defining and enhancing system monitoring and visibility using modern tooling and practices.
Responding to high severity incidents, problems and risks.
Mentoring and coaching Junior Engineers.
Delivering work packages and implementing complex changes.
Providing on-call coverage which requires weekend in office presence and out of hours support, on a rota basis.
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Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Life Events and Long Service
To celebrate your big occasions, dedication and hard work.
We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.
Our location
  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of nearby attractions.
What we get up to
As well as being our corporate headquarters, our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Media and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.
Some location benefits
On-Site Restaurant
Tea and Coffee Service
Great Commuter Links
Company Leisure Facility
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