Infrastructure Engineer, Storage
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Full Time
Closes 13/07/22
Full Time
Closes 13/07/22
Who we are looking for
An experienced Infrastructure Engineer who will be providing specialist support and lifecycle management for enterprise scale compute and storage platforms.

Systems operations are responsible for the lifecycle management of mission critical compute and storage platforms that underpin our highly demanding products and services.

You will support the direction and growth of a team that requires a breadth and depth of skills and experience, starting at entry level through to specialists.

Consideration for this role will be based on your technical ability, mentoring and soft skills. Successful applicants will be primarily focussed but not limited to, Storage or Virtualisation technologies.

We encourage both specialists and generalists to apply, technology is converging, as are skills. Broadening of skills is supported with development plans, training, and mentoring from technical leads.

This role is eligible for inclusion in the Company’s hybrid working from home policy.
Preferred skills and experience
Tenacious and passionate engineer who takes ownership.
Effective time management, organisation and work prioritisation to meet deadlines whilst maintaining excellent attention to detail.
Experience with Linux, preferably Red Hat derivatives and Windows system administration.
Logical approach to solving problems under pressure and an active communicator on technical issues.
Experience in enterprise use of VMware vSphere suite, running on both traditional and hyper converged infrastructure.
Fundamental understanding of Enterprise SAN, NAS and object storage services.
Strong understanding of IP and FC transit.
Experience in public cloud is desirable.
Collecting and visualising metric and log data using tools such as Splunk, Elastic or Prometheus.
Fluency in one or more of the following: Python, Go, Bash, PowerShell or Ansible.
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Main Responsibilities
Providing a quality and personable support experience to the Company.
Understanding of Incident, Request, Change, Problem and Knowledge management (ITIL).
Managing system data and tools to gain deep insight into the platforms for troubleshooting and pro-active problem analysis.
Recognising areas for continuous improvement through improved system monitoring and visibility, while automating the simple and simplifying the difficult.
Collaborating with other technology specialists.. Challenging what we do, identifying how to maximise our current technology investment and recognising how we can benefit from emerging technologies.
Performing system maintenance, upgrades and IT service continuity testing activity.
Providing potential on-call coverage, which requires weekend in office presence and out of hours support, on a rota basis.
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Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Life Events and Long Service
To celebrate your big occasions, dedication and hard work.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.
Our location
  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of nearby attractions.
What we get up to
As well as being our corporate headquarters, our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Media and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.
Some location benefits
On-Site Restaurant
Tea and Coffee Service
Great Commuter Links
Company Leisure Facility
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