Infrastructure Engineer, VMWare
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Overview
Technology
Full Time
Closes 23/11/22
Stoke-on-Trent
Full Time
Closes 23/11/22
Who we are looking for
An experienced Infrastructure Engineer to provide specialist support and lifecycle management for enterprise scale compute and storage platforms.

Systems Operations are responsible for the lifecycle management of the mission critical platforms that underpin our highly demanding products and services.

To support direction and growth, the team requires a breadth and depth of skills and experience, starting at entry level through to seasoned specialists.

We are looking for someone with strong technical ability, as well as mentoring and soft skills to be primarily focused, but not limited to, Storage or Virtualisation technologies.

We encourage both specialists and generalists to apply, as broadening of skills is supported with development plans, training and mentoring from Technical Leads.

This role is eligible for inclusion in the Company’s hybrid working from home policy.
Preferred skills and experience
Tenacious and passionate engineer with the ability to take ownership of tasks.
Effective time management, organisation and work prioritisation to meet deadlines while maintaining excellent attention to detail.
Logical approach to solving problems under pressure and an active communicator on technical issues.
Working knowledge of Linux, preferably Red Hat derivatives or Windows systems and services.
Experience in enterprise use of VMware vSphere suite, running on both traditional and hyper converged infrastructure.
Experience in enterprise SAN, NAS and object storage services.
Strong understanding of IP and FC transit.
Experience in public cloud is desirable.
Scripting and development skills in preferably one or more of the following: Ansible, Bash, Python, Golang or PowerShell.
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Main Responsibilities
Providing a quality and personable support experience to the business.
Taking responsibility for incident, request, change, problem and knowledge management within the guidelines of ITIL.
Using system data and tools to gain deep insight into the platforms for troubleshooting and pro-active problem analysis.
Recognising areas for continuous improvement through improved system monitoring and visibility, while automating the simple and simplifying the difficult.
Collaborating with other technology specialists to challenge what we do, identify how to maximise our current technology investment and recognise how we can benefit from emerging technologies.
Integrating new services into the Operations space that have minimal operational overhead ensuring they are automated, monitored and maintainable.
Performing system maintenance, upgrades and IT service continuity testing activity.
Collecting and visualising metric and log data using tools such as Splunk, Elastic or Prometheus.
Providing on-call coverage including in-office presence on weekends and out of hours support on a rota basis.
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Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Health Insurance
Reassurance for your health and wellbeing.
Life Events and Long Service
To celebrate your big occasions, dedication and hard work.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Retirement Plan
Helping you prepare for later life.
Stoke-on-Trent
We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.
Our location
  • Historically, the area found its fortune creating world renowned pottery.
  • We benefit from great transport links due to our central location.
  • The bet365 Stadium is home to Stoke City football club.
  • Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of nearby attractions.
What we get up to
As well as being our corporate headquarters, our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Media and Customer Support departments all under one roof.

Many of our teams operate 24 hours a day, so it is a hub of activity at all times.
Some location benefits
On-Site Restaurant
Tea and Coffee Service
Great Commuter Links
Company Leisure Facility
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