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Management Information Systems SQL Support Engineer, Regulatory

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Full Time

Closes 24/04/24


Full Time

Closes 24/04/24

Who we are looking for

A Management Information Systems SQL Support Engineer who will play a key role in ensuring that regulatory reporting is accurate, performant and remains on schedule at all times.

You will be primarily responsible for resolving issues based on regulatory reporting and submissions that are raised internally, or from external regulators.

You will have a good understanding of written specifications, be able to identify raised issues and fix resolutions with specific data that has been raised by our internal teams. You will deliver explanations of irregularities to our regulatory team members, as well as key stakeholders from compliance, finance, tax, legal, projects and various product teams within the Business.

You will be responsible for investigating, developing or refactoring failures in processes, typically SQL agent jobs or stored procedures. Experience of SQL Server 2014, or later, is essential for this role.

Preferred skills and experience

Analytical and methodical approach to investigation.
Strong verbal and written communication skills.
Ability to create solution documentation.
Manage multiple streams of work and regularly switch between context, with the ability to recall information swiftly and accurately in a fast-paced environment.
Positive customer and solution focused attitude.
Ability to work to deadlines and SLA’s for completion or escalation of tasks.
Understanding of the gambling industry or financial accounting.

Main Responsibilities

Identifying and fixing issues with specific data that has been raised by internal teams.
Analysing and interpreting a wide range of different data relating to customer accounts, betting slips, banking transactions and gaming accounts.
Communicating with other departments within the Business.
Documenting incidents and contributing to the team’s knowledgebase.
Using the ticketing system for incident management and resolution.
Ensuring Business requirements are met accordingly.

Want to become part of the team?

The benefits of working with us

Bonus Schemes

Recognition for your performance and hard work.

Company Pension

Preparing you for later life with a top pension.

Employee Discount Programme

An exclusive programme with opportunities to save money with hundreds of retailers.

Eye Care

In a digital world, we help take care of your vision.

Employee Assistance Programme

Supporting the wellbeing of you and your family.

Income Protection

Your income is protected, just in case.

Life Assurance

Peace of mind for your family in any eventuality.

Life Events and Long Service

To celebrate your big occasions, dedication and hard work.

Still not found what you're looking for?

Apply now

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