Taking responsibility for the data quality and processes surrounding the CMDB for asset and configuration management.
Verifying and auditing of the CMS along with the required start to finish processes surrounding asset lifecycle management and any associated configuration data.
Updating and maintaining the CMS, ensuring that data quality and accuracy is maintained to the highest standards.
Ensuring that our regular baseline audits are carried out so we meet our internal, Company and compliance objectives.
Helping and assisting the business with the hardware asset and configuration management of the CI’s. Ensure running configurations, service placement delivery models and principles are recorded and maintained in the CMS and adhered to especially for ITSC mapping, regulatory classifications and licensing models.
Verifying and auditing the CMS and performing service deep dives in line with service, asset and configuration reconciliation.
Working with other departments across the Company including Senior Management and other stakeholders.
Maintaining the teams BAU and KPI work streams, along with Asset Management requests. Identifying problem areas that have the ability to impact the team and working to improve or resolve these.