Junior Infrastructure Engineer
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Overview
Technology
Full Time
Closes 30/11/22
Manchester
Full Time
Closes 30/11/22
Who we are looking for
A Junior Infrastructure Engineer to provide triage and support for enterprise scale compute and storage platforms.

Systems Support are responsible for providing initial triage and support for our mission critical platforms, underpinning our highly demanding company products and services. Technical escalation and guidance is provided via close collaboration with the Systems Operations team.

To support technical direction and growth, the team requires a wide breadth and depth of skills and experience. Your progression will be supported with development plans, training, and technical mentoring.

You will develop a broad generalist skill set and establish core competencies, before progressing to be a specialist in a technology stack you are passionate about.

This role is eligible for inclusion in the Company’s hybrid working from home policy.
Preferred skills and experience
Adaptable, effective and enthusiastic Engineer willing to take ownership.
Effective time management, organisation and prioritisation of work to meet deadlines.
Excellent attention to detail.
Logical approach to solving problems under pressure.
Active communicator on technical issues and solutions both within and outside of the team.
Linux or Windows system administration.
Appreciation of Storage, Backup and Virtualisation technologies.
Coding or scripting skills are an advantage.
Technical qualifications, certifications or degree is an advantage but not essential.
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Main Responsibilities
Providing a quality and personable support experience to the business.
Troubleshooting, resolving or escalating issues within a timely and effective manner.
Updating and maintaining Infrastructure services.
Understanding Incident, Request, Change, Problem and Knowledge management (ITIL).
Creating and maintaining technical documentation and knowledge base updates.
Identifying areas for continuous improvement through monitoring, automation and process refinement.
Covering potential weekend and out of hours shifts.
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Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Tax Free Childcare Scheme
A bit extra in your pocket to help with your little ones.
Life Events and Long Service
To celebrate your big occasions, dedication and hard work.
Manchester
Hillside (Technology) Ltd opened our North West office in 2016 in the heart of Manchester’s buzzing city centre. In recent years the city has become a hub of technology and creative industries.
Our location
  • Often described as the UK’s second city, living costs in Manchester are around 30% cheaper than London.
  • Our office has plenty of public transport nearby, including trains operating around the country and the Metrolink.
  • Manchester is passionate about sport and has two Premier League football teams.
  • Full of fantastic restaurants and shops, from Spinningfields to the Northern Quarter, there is lots to see and do.
What we get up to
Our Manchester office is home to part of Hillside (Technology) Ltd's Software Development family as well as additional technology units. We work closely with our other Technology sites in Stoke-on-Trent and Bulgaria to deliver our first class product.
Some location benefits
Nearby Restaurants and Shops
Tea and Coffee Service
Great Commuter Links
City Centre Location
Show More Information Close View Manchester Vacancies
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