Overview
Operations
Full Time
Closes 20/11/24
Bogotá
Full Time
Closes 20/11/24
Who we are looking for
A Brazilian Portuguese and Spanish speaking Customer Account Advisor to join our Customer Service team to support the Company’s operation at our offices based in Bogotá.
You will assist our global customer base via Live Chat, telephone and email. You will be assisting our customers with a wide variety of account queries including payments, login, and betting queries.
From your first day with the Company, relevant training will be provided on all aspects of the role, including sports and betting, giving you the tools and knowledge to provide an excellent customer experience. Development continues throughout the role enabling you to build your career in an innovative team.
We are keen to welcome candidates who are passionate about delivering high quality service whilst working in a fast paced, rewarding environment with fantastic opportunities for progression and job stability.
A competitive salary and benefits package will be provided to the successful applicants.
Candidates must be prepared to work any five days from seven between the hours of 07:00 and 22:00 including weekends and public holidays based at our offices in Bogotá. Typical shifts will be 07:00 to 15:30 or 13:30 to 22:00, however, we would require an element of flexibility during major sporting events.
In return, our current benefit package includes:
• Competitive salary.
• Working 40 hours a week (5 days).
• 20 days holiday plus public holidays, which are included in your holiday allowance.
• Career advancement and development opportunities.
• Company bonus scheme.
• Transportation allowance.
• Loyalty Bonus.
• RAF Programme.