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Customer Account Advisor, Documents Administration

Apply Now

Overview

Operations

Full Time

Closes 11/12/24

Bogotá

Full Time

Closes 11/12/24

Who we are looking for

A Customer Account Advisor within Customer Verification who will play a key part in the verification process of our global customer base.

We are looking for bright, inquisitive and enthusiastic individuals to join our team.

The ideal candidate will play a key role in reviewing customer registration details and verifying documents in line with Company processes.

The position is offered on a full time basis and will require a flexible approach to working hours; working any five days from seven, including weekends, evenings and bank holidays.

We also offer a generous bonus scheme and many other benefits for the successful applicants.

If successful you will need to provide proof of eligibility to work in Colombia.

The position is to work on site in Bogotá.

Preferred skills and experience

Experience working in back office, banking or a contact centre is desirable.
Fluent written and spoken English.
Analytical Skills.
Excellent attention to detail.
Ability to learn new tasks.
Enthusiastic, proactive, team player and problem solver.
Ability to work to high standards when under pressure.
Ability to prioritise tasks.
Effective communicator at all levels.

Main Responsibilities

Verifying identification documents provided by our customers.
Reviewing customers registration details.
Using internal and external sources to verify our customers.
Assisting other departments with verification queries.
Ensuring compliance with our Company verification processes.

Want to become part of the team?

Apply Now

The benefits of working with us

Bonus Schemes

Recognition for your performance and hard work.

Employee Assistance Programme

Supporting the wellbeing of you and your family.

Life Assurance

Peace of mind for your family in any eventuality.

Still not found what you're looking for?

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Fill in your contact details below

Full name
Email
Phone Number
Job Reference
Please upload the following documents
Supported file formats:
.doc, .docx, .pdf
The file size cannot exceed 7MB.
The file name cannot include any special characters and/or empty spaces.
Or write your cover letter below

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Sorry, there has been an error submitting your application
Alternatively, you can email your application to ColombiaCustomer.ServicesRecruitmentMailbox@bet365.com
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Thank you for applying for one of our vacancies, we will review your application and should be in touch with you within the next 14 days.

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Thank you for getting in touch, we will email you if an opportunity becomes available that is relevant to the information on your CV.